Service personnel will depend, industrial purposes, only and exclusively S. Multi-Elite Group L., being covered in the price offered any type of low or absenteeism of staff assigned, and the replacement of any employee who at the request of the company or its representatives do not fit the right profile view of the customer.
The communication as a fundamental principle, we know that the most important for our customer is to know everything that happens in your company, and even more so when the services are external, so we attach great importance to the immediate and fluid communication, before any impact on service.
Continuous service monitoring and control of assigned staff and substitutes. All our services have continuous monitoring and assiduous visits, the inspector area, which will be informed at all times of any incident that may arise or need for immediate solution.
Elite Group, carries out a detailed daily schedules, punctuality, presence and image of its employees.
Made daily phone card entry and exit of each shift, so that the inspectors' and ensure punctuality and attendance of workers.
Every day is made a part of the most significant incidents with the day, pointing out the problems or incidents that take place during the day. But to any incident, workers have immediate communication with their superiors to resolve the issue.
Confidentiality of all information and documentation that handles personal.
Image, certainly the first impression is the most important, both the visual image as the phone, so take care of our employees, the image and how to proceed with the customers and welcome them and solve all your needs.